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SILIKAZI IMS — Legal

Subscription and Refund Policy

This policy applies to all paid subscriptions for the SILIKAZI Inventory Management System (IMS).

Last updated: 8 August 2026

1. Subscription Plans

SILIKAZI offers subscription-based access to premium features. Plan pricing and features are displayed within the application and on our website.

2. Billing

Subscriptions may be billed:

  • Monthly
  • Quarterly
  • Annually

Billing occurs in advance for the selected subscription period.

3. Automatic Renewal

Unless cancelled before the renewal date, subscriptions renew automatically for the same subscription period.

4. Cancellation

You may cancel your subscription at any time through:

  • Google Play subscriptions
  • Apple App Store subscriptions
  • Your SILIKAZI account dashboard (where applicable)

Cancellation prevents future renewals but does not automatically generate a refund for the current billing period.

5. Refunds

Google Play Purchases

Refunds for purchases made through Google Play are subject to Google Play’s refund policies.

App Store Purchases

Refunds for purchases made through Apple are subject to Apple’s refund policies.

Direct Website Purchases

For subscriptions purchased directly from SILIKAZI:

  • Refund requests made within 7 days of purchase may be considered if the service has not been substantially used.
  • Refunds are granted at SILIKAZI's sole discretion unless otherwise required by law.

6. Contact

For billing or refund inquiries:

SILIKAZI TECHNOLOGY COMPANY LIMITED

Email: billing@silikazi.com

Website: https://silikazi.com